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Investigation Root Causes

To access Investigation Root Cause, select Administration>Selections on the Menu Bar.

Many of the selections are now hierarchical, which means there is a top level, second level, third level and so on (sometimes called a tree view). The user can drag and drop to move Investigation Root Causes.

Another new feature is making an Investigation Root Cause Active or Inactive.

Add/Edit Investigation Root Causes​

The user goes to Administration>Selections.

Note

This function can only be performed by permissions associated to an Administration token.

  1. In the left pane under Investigator Libraries, select Investigation Root Cause
  2. Click Add Selection.
  3. A new entry will be in the list called "New Selection"
  4. Click on New Selection and a grid will be displayed.
  5. Click Edit - the user will have the ability to Change the Display Value.
  6. The user can also add a description of the investigation root causes.
  7. Click the update button to save changes. The Selection will be updated with the new value in the list.
  8. The check box above the grid will set the new selection to Active when checked. If the box is unchecked, the selection is set as Inactive. When the new Item is added, it will be displayed in the tree view to the left of the grid. Selections are not added alphabetically- the user can drag and drop Selections to change the order.

Selections cannot be deleted. Instead the user can make a Selection inactive by following step 8 above.