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Investigation Methodology

Techniques involved in a Root Cause Analysis. This is used in the Root Causes tab. The user will determine the methodology and select that from the list.

Add/Edit Investigation Methodology​

The user will navigate to Administration>Selections.

Note

This function can only be performed by permissions associated to an Administration token.

  1. In the left pane under Investigator, select Investigation Methodology
  2. Click on the Add Selection.
  3. A new entry will be in the list called "New Selection"
  4. Click on New Selection and a grid will be displayed.
  5. Click Edit - the user will have the ability to Change the Display Value.
  6. The user can also add a description of the source.
  7. Once the Display has been changed, click the update button. The Selection will be updated with the new display value in the list.
  8. The check box above the grid will set the new selection to Active when checked. If the box is unchecked, the selection is set as Inactive.

When the new Item is added, it will be displayed in the tree view to the left of the grid. The item does not go in alphabetical order, but the user can drag and drop to sort in the manner they wish.

There is no delete for the Investigator Libraries, instead the user may decide to may an incident type inactive by following step 8 above.