Known Issues

Below is a list of currently known issues that we have identified and are still unresolved in the latest version of the app. Rest assured, we are doing our best to provide a bug-free software experience.

Issue key	Description	Workaround	Affected Versions	Severity
VKMS-1855,VKMS-957,VKMS-269,VKMS-1719,VKMS-1866,VKMS-1618,VKMS-1853, VKMS-1830, VKMS-1773	Time is inconsistent between reports and different modules (on UI) due to User time conversion		All Versions	High
VKMS-1575,VKMS-1574	Changes in Investigator check list might cause losing the checklist response in open Investigations. Fe cases Identified so far: - Changing the Incident type in a new version of the checklist will cause investigation to lose checklist questions - Setting a Checklist as Obsolete	Contact support before doing any change to Investigator checklists	All Versions	High
VKMS-1691	OII will not update location if  location is changed in linked incident		All Versions	High
VKMS-1237,VKMS-1684	Editing checklist can be buggy when checklist have a lot of questions	give the page enough time to load properly after each action	All Versions	Mid
VKMS-1026	Inactive users, and inactive users mapped to functional roles are receiving badgermails		All Versions	Mid
VKMS-1871	Editing badgermail template with a lot of filters lags and crashes		All Versions	Mid
VKMS-1445	keyword search causing out of memory exception for large results		All Versions	Mid
VKMS-1414	Using keyword search might return data that seem irrelevant		All Versions	Mid
VKMS-1484	The application permits users to set up checklist questions without any response, making it impossible to close them.		All Versions	Low
VKMS-962	View security token doesn't show persons security and groups when assigned to child locations only		All Versions	Low
VKMS-1478	Administration > Persons > Account Expiration does not delete		All Versions	Low
VKMS-1717,VKMS-598,VKMS-1716,VKMS-1715,VKMS-1564,VKMS-1498, VKMS-264	Several UI bugs  mainly impacting Tracker and Investigator		All Versions	Low
VKMS-1794,VKMS-1497,VKMS-1132,VKMS-1784,VKMS-262,VKMS-1416,VKMS-918	Minor UI bugs		All Versions	Low
VKMS-344	Auditor | Audit Templates | Third Party  items appear editable when they are not.		All Versions	Low
VKMS-1710	Audit assignment not in My Assignments after reopening Audit	find the audit in Search	All Versions	Low
VKMS-1874	Missing "Module" Column in Badgermail Templates Export file		All Versions	Low
VKMS-1395	Inactive users showing in the TO: and CC: fields of badgermail templates		All Versions	Low
VKMS-1248, VKMS-1254	sometimes for large number of records , Assignment sorting gets unsorted after scrolling		All Versions	Low
VKMS-267	Assignments Initiated Date for non Tracker records is empty		All Versions	Low
VKMS-582	In Dashboards, no data show when Drill down issue when location has ampersand "&"		All Versions	Low
VKMS-265	Setting Title Position to Bottom Not Working		All Versions	Low
VKMS-1818	Department field cannot be updated on its own—users are required to make additional changes		All Versions	Low
VKMS-1438	REC might have some special characters when exporting it out of  investigator module  (ex case of new line)		All Versions	Low
VKMS-645	Recurring activities scheduler can take too long to load.		All Versions	Low
VKMS-1410	When creating a recurrent activity, There is a character limit in the activity description (250 characters)	Keep description within limit (250 characters)	All Versions	Low
VKMS-274	Deleted reports are not immediately removed from the Menu (under Reports -> [folder])		All Versions	Low
VKMS-1832,VKMS-1444,VKMS-1420	Rarely ,  when creating an MOC or Child record, some Moc Types don’t show up directly if no changes where made on Location Selector	Reselect the location	All Versions	Low
VKMS-1851	Concurrency permissions error with Parent/Child questions		All Versions	Low
VKMS-1704,VKMS-1391	Target Closure date in approval step clears when step is reopened if the date field is set to autofill with the completion of a workflow step		All Versions	Low
VKMS-1860	Date Changes don’t take effect if you edit the action by reopening the step		All Versions	Low
VKMS-1423	When an attachment to an action is added, the icon does not show up before save		All Versions	Low
VKMS-1758, VKMS-1839	Initiated Date not returning data in Investigator Search and Keyword search		All Versions	Low
VKMS-1786	It was reported that Search and Report filters not staying in place consistently		All Versions	Low
VKMS-1711	on some devices, Saved Search sometimes don’t show results immediately	Click search to get results	All Versions	Low
VKMS-955	Search and Report is adds Chemicals and Equipment to the Incident Type Columns, when customizing columns.		All Versions	Low
VKMS-262	When Selecting a Category with an ampersand, HTML Encoding appears in the result		All Versions	Low
VKMS-1399	Cannot remove Default Staff Members from location, Changing the default approver does work but when trying to remove it all together it does not save the change		All Versions	Low
VKMS-254	The Filter for status in Functional Role administration not working properly		All Versions	Low
VKMS-1020	Responsible Person and Approver tags not showing in Badgermail body		All Versions	Low
VKMS-583	some issues in Delegation of Authority Email		All Versions	Low
VKMS-275, VKMS-248, VKMS-994, VKMS-1768	Investigator word report have several issues causing it to have: - Extra special Characters related to formatting (VKMS-275) - Some fields in different languages if localization is used (VKMS-248, VKMS-1768) - Recommended Actions, the reference number is displaying the Audit ID instead of the REC number (VKMS-994)		All Versions	Low