Skip to main content

Create Incident

To create a new incident, click on the Add Incident button under the Record Options.

The Initiator is responsible for entering all required data on the Details, Impact, Chemicals, Weather and User Defined Windows, as well as all other applicable information.

On the Details screen, enter all required (*) and non required fields:

  • Company (*) – Company name appears in a drop-down list
  • Location (*) – Where (facility, area, unit, etc.) the incident occurred
  • Incident Title (*) – A descriptive title of the Incident
  • Incident Date & Time (*) – The date and time at which the incident occurred
  • Incident Type – A classification of the incident. Multiple types may be assigned. The types that are selected here will drive which tabs are displayed to enter additional information about the incident.
  • Incident Summary (*) – A brief description of the incident (4000 character max)
  • Open Details – Opens a field that enables the user to type a lengthier version of the incident (one billion characters/2 gigabytes max)
  • Immediate Corrective Actions – Actions taken to correct the incident immediately after it occurred
  • Department – The department, if applicable, where the incident occurred
  • Operating Phase – The operating phase of the location when the incident occurred
  • Contractor Involved – Indicates whether or not a contractor was involved in the incident
  • Confidential – Allows user to keep incident hidden from searches
  • Incident Criticality – The severity level of the incident, as determined by company. Help is available by clicking on the ? button to the right of the field
  • Risk Ranking – A field which allows the user to risk rank the incident. The Risk Ranking allow for the user to select As Is or To Be. The default is set to the As Is tab.

Once the incident has been approved the risk is locked and cannot be edited.

The Detail fields are configurable in the Administration>Workflows, this is the standard out of the box with no additional fields tailored to be required.

Click Save.

KMS provides a spell check option on the Incident Details window. To run spell check click on the ABC button located to the left of each field.

Based on the incident types selected when the user click saved will display additional tabs. Those additional tabs can be Impact, Chemicals, Weather, Notifications, Attachments, Equipment, and Checklist.